> For the complete documentation index, see [llms.txt](https://wiki.tiltedphoques.com/tilted-online/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wiki.tiltedphoques.com/tilted-online/guides/troubleshooting/my-game-crashes-when-i-open-it-or-connect-to-a-server.md).

# My game crashes when I open it or connect to a server

## Q: My game crashes when I open it, or when I connect to a server

**A:** Your CPU needs support for AES-NI (AES New Instructions). The reason why this is needed in the client and server is because they depend on libsodium lib, which relies on AES. Therefore, we need to wait until libsodium stops relying on AES (which is unlikely) or reimplement some parts with OpenSSL (time-consuming).

**A:** If you are experiencing this issue on an older AMD Phenom processor (users reporting the issue were using either an AMD Phenom II X4, AMD Phenom II X6, or an AMD Phenom Athlon II X4), unfortunately, it seems that line of CPUs is not supported.

**A:** If you are on a version earlier than 1.3.0, you **must** update your game as these versions are no longer supported.

##

## The issue still persists. What do I do?

**A:** When connecting, make sure you're using the correct IP address and port. It's a little detail, but I mistakenly misspelled my IP address, which crashed me to my desktop (CTD).

**A:** Delete your INI files from the `Skyrim Special Edition` folder in `My Games`. Then, relaunch SkyrimSE through Steam (not through MO2 or VMM) to allow it to regenerate the vanilla config files.

##


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://wiki.tiltedphoques.com/tilted-online/guides/troubleshooting/my-game-crashes-when-i-open-it-or-connect-to-a-server.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.